Privacy Policy
Effective Date: July 13, 2026
Welcome to GetCRM ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, web application, mobile application, and related services.
By using GetCRM, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Company Name
- Email Address
- Phone Number
- Billing Information
- Business Address
Business Data
- Leads
- Customers
- Contacts
- Deals
- Tasks
- Projects
- Invoices
- Team Members
- Uploaded Documents
- Notes and Activity Logs
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Login History
- Cookies
- Usage Analytics
2. How We Use Your Information
We use your information to:
- Provide CRM services
- Create and manage your account
- Process subscriptions and payments
- Improve platform performance
- Respond to customer support requests
- Send service-related notifications
- Prevent fraud and unauthorized access
- Maintain platform security
- Comply with legal obligations
3. Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance user experience
You can disable cookies through your browser settings, although some features may not function properly.
4. Data Security
We implement industry-standard security measures including:
- SSL Encryption
- Secure Authentication
- Password Encryption
- Role-Based Access Control
- Firewall Protection
- Regular Security Monitoring
- Backup and Disaster Recovery Procedures
While we strive to protect your information, no method of electronic storage or transmission is completely secure.
5. Data Sharing
We do not sell your personal information.
We may share information only with:
- Payment Gateway Providers
- Cloud Infrastructure Providers
- Email Service Providers
- SMS/Notification Providers
- Legal Authorities when required by law
All third-party providers are expected to protect your data appropriately.
6. Data Retention
We retain your information for as long as your account remains active or as necessary to provide our services and comply with legal obligations.
After account deletion, certain information may be retained for legal, tax, accounting, or security purposes.
7. User Rights
Depending on applicable laws, you may have the right to:
- Access your information
- Update your information
- Correct inaccurate information
- Delete your account
- Export your data
- Withdraw consent where applicable
Requests can be submitted through our support team.
8. Third-Party Services
Our platform may integrate with third-party services, including but not limited to:
- Payment Gateways
- Google Services
- Meta/Facebook Services
- WhatsApp Business API
- Email Providers
- Analytics Services
These services have their own privacy policies.
9. Children's Privacy
Our services are intended for businesses and individuals aged 18 years or older. We do not knowingly collect personal information from children.
10. International Data Transfers
If you access GetCRM from outside your country, your information may be processed and stored in countries where our infrastructure or service providers operate.
11. Account Security
You are responsible for:
- Keeping your password confidential
- Maintaining account security
- Reporting unauthorized access immediately
- Ensuring your login credentials are not shared
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with the revised effective date.
Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.